About

Box recalls specific models of Forks

Filed under General on April 06, 2016 | Comment(s)

VOLUNTARY FORK REPLACEMENT

Since our inception in 2011, Box Components has been committed to manufacturing the highest quality bicycle components. Providing racers and riders with the best and safest products on the market has always been our number one goal. As a result of this and in cooperation with the CPSC, Box Components is offering a voluntary replacement of some of our older BOX carbon fiber BMX forks. The reason for the replacement is a manufacturing flaw that may result in some steerer tubes becoming loose when turned against resistance on the front wheel of the bicycle. This flaw poses a potential fall hazard to the rider. There have been no reports of injury as a result of this defect. Box Components is aware this is inconvenient for our customers, and we appreciate your assistance in helping us replace potentially defective forks from the market.

The fork models that this voluntary replacement applies to are as follows:

• XE 20 inch 10mm Dropout Fork (model number BX-FK13A2010)

• XE 24 inch 10mm Dropout Fork (model number BX-FK13A2410)

• XL 20 inch 10mm Dropout Fork (model number BX-FK15A2010)

• XL 24 inch 10mm Dropout Fork (model number BX-FK15A2410)

• XS 20 inch 10mm Dropout Fork (model number BX-FK14A2010)

Qualifying forks have serial numbers of either 140508, 140606 or 140702.

This flaw affects forks sold by Box from January 2015 until July 2015. Forks were also sold on complete model year 2016 bikes from Haro (Team CF Mini, Team CF Junior, Team CF Expert), Redline (Flight Mini, Flight Junior, Flight Expert, Flight Expert XL) and DK (Elite Junior, Elite Expert). The issue has been corrected through a design change to the steerer tube that
eliminates the possibility of the steerer tube turning. All qualifying fork claims will be replaced with current production forks that do not have this flaw.

HOW TO CHECK THE FORK

• The forks have a Box logo (See Fig.01)

• The "V2", “XE”, “XS” and “XL” Logos are located on the crown of the fork. (See Fig.02)

• The serial number is laser etched on the steerer tube. This number will either be 140508, 140606 or 140702.

(See Fig.03)

• Forks have 3/8 in drop-outs not 20mm drop-outs. (See Fig.04)
If the fork model and serial number match the information provided above, the fork is eligible for replacement.Consumers should take their fork to their nearest local bike shop or inspection. If the fork is eligible for the recall, the bike shop will work with Box Components to replace the fork. Please email or visit boxcomponents.com for more information.

SINCERELY,
BOX COMPONENTS

for more info, log on to:
BOXCOMPONENTS.COM/RECALL
or Email: Recall@cyclegroupinc.com
 

Image Gallery

  • Screen_shot_2016-04-06_at_3
  • Fork_recall_page_1_mxw60_mxh60_e1
  • Fork_recall_page_2_mxw60_mxh60_e1

Fa-solid-arrow-left

Membership

Fa-solid-times
We're excited you want to ride with us! If you are a new rider, welcome to the family! If you are experienced, we are glad to have you back. Please select below:
OR
15%

Step 1 / 6

To create or renew your membership, please sign in to your account or create a new account. If you are purchasing a membership for someone under the age of 18 please create an account for yourself first.

Eye-password-icon@2x Eye-invisible-outlined@2x

OR Forgot Your Password?
Forgot your password? Put in your email address here and we’ll email you a link to change your password.

An email from no-reply@bmx.com containing instructions to reset your password has been emailed to you.

If you’re having trouble finding your email, try checking your Spam folder.
10%

Step 1 / 6

If you are purchasing this membership for someone under the age of 18, you must first create an account for yourself in order to enter payment options and sign safety wavers.

Birthdate must be a past date.
15%

Step 1 / 6

Password must be at least 8 characters.
Check all that apply.
15%

Step 1 / 6

Password must be at least 8 characters.

Check all that apply:

In order to comply with COPPA standards, and for your safety, riders under the age of 13 must have a parent or legal guardian register an account on the USA BMX site and consent to your profile creation. Please fill out your guardian’s email below.


Thanks for registering! Return to sign in below and sign in to your new account to continue to your purchase. An email has also been sent to with instructions on verifying your account. If you don’t see it, be sure to check your spam.
30%

Step 2 / 6

Who is this membership for?
Are you the rider's parent or legal guardian?

You must be the rider’s legal guardian in order to purchase a membership. Please have the rider’s legal guardian create an account and purchase the membership.

Is this your first time in BMX?
Please confirm your birthday.

Birthdate must be a past date.
Is this the rider's first time in BMX?
Please confirm the rider's birthday.

Birthdate must be a past date.
You must be over the age of 18 to purchase a membership. Please have your parent or legal guardian create an account and purchase your membership.
50%

Step 3 / 6

If your family member(s) already have a membership, enter their serial numbers for a $5 discount on your newest membership.
50%

Step 3 / 6

If your family member(s) already have a membership, enter their serial numbers for a $5 discount on your newest membership.
70%

Step 4 / 6

Gender
Skill Level
Home State / Province
Home Track
Type of Membership
85%

Step 5 / 6


Please review the waiver below carefully and submit your electronic signature

In order for the membership to be processed, the Sanction must receive your digital signature. By digitally signing the waiver in the box below, you agree to its terms and conditions.

Step 6 / 6

Step 6 / 6

Please confirm that your information is correct and check out.
Membership for
Home Track
Proficiency
Family Member
Membership Type
Payment Due
Make a Payment
Thank you for your purchase!
An email has been sent to your inbox with information on getting started with us:

Please download membership card below.

30%

Step 2 / 6

Renew a membership registered under your account, or by searching for existing memberships.
OR
50%

Step 3 / 6

Select one of the memberships below to renew a membership.
Search for Existing Memberships
50%

Step 3 / 6

Search for a rider by name or by serial number to renew a membership.
OR
View Memberships on Your Account
50%

Step 2 / 6

Are you the rider and/or rider’s parent/legal guardian?
70%

Step 4 / 6

Gender
Skill Level
Home State / Province
Home Track
If your family member(s) already have a membership, enter their serial numbers for a $5 discount on your newest membership.
Type of Membership
85%

Step 5 / 6


Please review the waiver below carefully and submit your electronic signature.

In order for the membership to be processed, the Sanction must receive your digital signature. By digitally signing the waiver in the box below, you agree to its terms and conditions.

Step 6 / 6

Please confirm that your information is correct and check out.
Membership for
Home Track
Proficiency
Family Member
Membership Type
Payment Due
Make a Payment
Thank you for renewing!
An email has been sent to your inbox with information on your renewal with us:

Please download membership card below.

Step 6 / 6